(4.0 / 5)1998+ Ratings

HauteLook Reviews

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Overall Rating

4.0
3 Reviews
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About HauteLook

Hautelook.com is a members-only online retailer that offers a wide range of products and services. The site is easy to navigate and provides access to women’s, men’s, and kids' apparel and accessories, home offerings, beauty products, and getaways. Hautelook is unique in its own way, offering sale events that begin every single day at 8 a.m. Pacific. These events allow customers to purchase items at significantly discounted prices, sometimes up to 75% off. Hautelook also stands out for its convenience, allowing customers to narrow their search by size, style, and price, and even shop on their mobile device of choice. Hautelook is part of the Nordstrom family, which offers perks for shoppers because of the upgraded return policy and payment options. Customers can pay with a credit card, PayPal, and BillMeLater, and can return apparel and accessories for a refund or store credit. If customers choose store credit, return shipping is free. If they choose cash, it’ll cost them $5.95. Hautelook also offers a service called Sole Society, which brings customers a personalized selection of designer shoes for under $50. There’s no obligation to buy and customers get free shipping on their purchase. Hautelook members get $10 off their first purchase. However, customers should note that their purchase won’t ship until, most likely, a few days after the sale event ends. Sales typically last two days and prices will not change during that time. One more thing: customers may be confused about what Hautelook means by “hold” items. This means the item is in another shopper’s cart, but hasn’t been purchased. If the shopper doesn’t buy it within 15 minutes, it’s back on sale.

HauteLook Coupon & Discount Codes

Affiliate Exclusive - Take 10% off sitewide. Free shipping on $50+.

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Summer Swim Under $25

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SaleOFF

Aquatalia Men Up to 55% Off

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HauteLook Customer Reviews (3)

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Emidio Russo
Emidio Russo
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Feb 7, 2023
William Vega
William Vega
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Feb 6, 2023
Carrie Sampson
Carrie Sampson
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Feb 5, 2023

HauteLook Customer’s Q&A

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HauteLook FAQs

FAQ

About Hautelook.com Payment Method?

Hautelook.com, part of the Nordstrom family, offers multiple payment options. Customers can pay with a credit card, PayPal, and BillMeLater. It's important to note that while Pay After Delivery was offered and selected as a payment option on Hautelook.com, there have been instances where the payment was processed immediately instead of after two weeks. This seems to be because Hautelook is considered a "subscription service". Therefore, customers should be aware of this when choosing their payment method. If a customer chooses to return apparel and accessories for a refund or store credit, the return shipping is free if they choose store credit. However, if they choose cash, it will cost them $5.95.

FAQ

About Hautelook.com Prices and Cost?

Hautelook.com offers significant savings with daily discounts on a variety of products, often ranging up to 70% off. The site features flash sales on fashion, beauty, and home brands, with events starting daily at 8 a.m. Pacific Time. Prices are reduced for a limited time, typically lasting two days, and do not change during the sale event. For payment, customers can use credit cards, PayPal, or BillMeLater. Returns are straightforward, with options for a refund or store credit. Choosing store credit results in free return shipping, while opting for a cash refund incurs a fee of $5.95. Additionally, members can enjoy perks such as $10 off their first purchase.

FAQ

Hautelook.com Return Policy?

Hautelook.com accepts returns on apparel, footwear, and all accessories within 21 days from the time your order is shipped. Items must have all original tags attached and will not be accepted if they have been worn, altered, or damaged. Certain categories are final sale only: Cosmetics & Beauty, Hosiery, Intimates and Men’s Personal Furnishings, Swimwear, Vintage, Home Goods, and any “blowout” events marked as final sale. Returns in the US are eligible for HauteLook credit or a refund to your original form of payment. If you choose HauteLook credit, return shipping’s on them. If you prefer a refund, return shipping is just $5.95, automatically deducted from your refund ($10.95 return shipping from Canada.)

As for the shipping policy, your purchase won’t ship until, most likely, a few days after the sale event ends. If you choose store credit, return shipping is free. If you choose cash, it’ll cost you $5.95. Please note that these policies may vary and it's always a good idea to check the latest information on their official website.

FAQ

About Hautelook.com Popular Products and Services?

Hautelook.com is known for its flash-sales and limited-time sale events. Popular products include women's and men's fashion, jewelry, accessories, beauty products, kid's clothing, and toys. The site also features items for the home and getaways. These events typically begin at 8 a.m. Pacific Time and offer a sneak peek up to three days in advance, although specific items on sale are not revealed until the event starts. The platform is part of the Nordstrom family, which allows for a variety of payment options and a customer-friendly return policy.

FAQ

About Hautelook.com Prices and Cost?

Hautelook.com is an online retailer that offers a variety of products including women's, men's, and kids' apparel and accessories, home offerings, beauty products, and getaways. The site is known for its daily flash sales, which begin at 8 a.m. Pacific Time. These sales offer up to 75% off on items from big fashion, beauty, and home brands. Hautelook.com is part of the Nordstrom family, which provides perks such as an upgraded return policy and various payment options. Customers can pay with a credit card, PayPal, and BillMeLater. If customers choose to return apparel and accessories for a refund or store credit, the return shipping is free if they choose store credit. However, if they choose cash, the return shipping will cost $5.95. Hautelook.com also offers a membership program called Sole Society, which provides a personalized selection of designer shoes for under $50. Hautelook members get $10 off their first purchase. It's important to note that purchases won't ship until a few days after the sale event ends. Sale events typically last two days and prices will not change during that time. If an item is on "hold", it means the item is in another shopper's cart but hasn't been purchased. If the shopper doesn't buy it within 15 minutes, it's back on sale.

FAQ

About Hautelook.com Payment Method?

At Hautelook.com, customers can make purchases using various payment methods. Accepted forms of payment include credit cards, PayPal, and BillMeLater. When it comes to returns, shoppers have the option to receive a refund or store credit. Opting for store credit will provide the benefit of free return shipping. However, if a cash refund is preferred, a fee of $5.95 will be deducted from the refund amount. These flexible payment and return options contribute to a convenient shopping experience on the platform.

FAQ

Hautelook.com Return Policy?

Hautelook.com has a customer-friendly return policy. Returns in the US are eligible for HauteLook credit or a refund to the original form of payment. Choosing HauteLook credit for the return will result in free return shipping. If a refund is preferred, return shipping costs $5.95, automatically deducted from the refund. For shipping, most orders over $89 qualify for free standard shipping. Orders under $89 have a standard shipping fee of $9.95. Expedited shipping options are available at additional costs. Items can also be shipped to a Nordstrom Rack or Nordstrom store for pickup.

FAQ

About Hautelook.com Popular Products and Services?

Hautelook.com is a members-only online retailer that offers flash-sales and limited-time sale events. It provides a variety of products and services across different categories. The popular categories include women's and men's fashion, jewelry and accessories, beauty products, kid's clothing and toys, and home décor. The website is easy to navigate and it takes less than a minute to sign up. Sale events begin every single day at 8 a.m. Pacific. Hautelook stands out from many other retailers in how easy they make it for you to shop. You can narrow your search by size, style, and price. You can also shop on your mobile device of choice and stay in the know with alerts. Hautelook is actually part of the Nordstrom family, which offers perks for shoppers because of the upgraded return policy and payment options. You can pay with a credit card, PayPal, and BillMeLater. You can return apparel and accessories for a refund or store credit. If you choose store credit, return shipping is free. If you choose cash, it’ll cost you $5.95. If you love Hautelook and love shoes, you must join Sole Society, which brings you a personalized selection of designer shoes for under $50. There’s no obligation to buy and you get free shipping on your purchase. HauteLook members get $10 off their first purchase. Remember that your purchase won’t ship until, most likely, a few days after the sale event ends. Sales typically last two days and prices will not change during that time. One more thing: you may be confused about what HauteLook means by “hold” items. This means the item is in another shopper’s cart, but hasn’t been purchased. If the shopper doesn’t buy it within 15 minutes, it’s back on sale.

FAQ

How do I return items on Hautelook.com?

To return items on Hautelook.com, use one of the convenient options to return any item purchased at Nordstrom Rack or Nordstromrack.com. For faster service, visit a Nordstrom Rack store to make your return. Bring your invoice and eligible item(s) to a U.S. Nordstrom Rack store or U.S. Nordstrom store near you. Alternatively, send by mail (online orders only): Ship your items with a prepaid return label.

Hautelook gladly accepts returns on apparel, footwear, and all accessories (bags, sunglasses, leather goods, jewelry and watches) within 21 days from the time your order is shipped. Items must have all original tags attached and will not be accepted if they have been worn, altered, or damaged. Handbags must be returned in the original packaging, including dust bags when applicable.

However, Hautelook does not accept returns from the following categories, which are final sale only: Cosmetics & Beauty, Hosiery, Intimates and Men’s Personal Furnishings, Swimwear, Vintage, Home Goods, and any “blowout” events marked as final sale.

Returns in the US are eligible for HauteLook credit or a refund to your original form of payment. If you choose HauteLook credit, return shipping’s on us. If you prefer a refund, return shipping is just $5.95, automatically deducted from your refund ($10.95 return shipping from Canada.)

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