(4.0 / 5)1998+ Ratings

HauteLook Reviews

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Overall Rating

4.0
3 Reviews
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About HauteLook

Hautelook.com is a members-only online retailer that offers a wide range of products and services. The site is easy to navigate and provides access to women’s, men’s, and kids' apparel and accessories, home offerings, beauty products, and getaways. Hautelook is unique in its own way, offering sale events that begin every single day at 8 a.m. Pacific. These events allow customers to purchase items at significantly discounted prices, sometimes up to 75% off. Hautelook also stands out for its convenience, allowing customers to narrow their search by size, style, and price, and even shop on their mobile device of choice. Hautelook is part of the Nordstrom family, which offers perks for shoppers because of the upgraded return policy and payment options. Customers can pay with a credit card, PayPal, and BillMeLater, and can return apparel and accessories for a refund or store credit. If customers choose store credit, return shipping is free. If they choose cash, it’ll cost them $5.95. Hautelook also offers a service called Sole Society, which brings customers a personalized selection of designer shoes for under $50. There’s no obligation to buy and customers get free shipping on their purchase. Hautelook members get $10 off their first purchase. However, customers should note that their purchase won’t ship until, most likely, a few days after the sale event ends. Sales typically last two days and prices will not change during that time. One more thing: customers may be confused about what Hautelook means by “hold” items. This means the item is in another shopper’s cart, but hasn’t been purchased. If the shopper doesn’t buy it within 15 minutes, it’s back on sale.

HauteLook Pros & Cons

Pros:

  • Value for Money: Customers appreciate the low prices and good bargains offered by HauteLook.
  • Variety of Products: The site offers a wide range of products including women's, men's, and kids' apparel, home offerings, beauty products, and getaways.
  • Return Policy: HauteLook has a return policy, which is beneficial for customers, especially when buying for children.
  • Quality Merchandise: Some customers have reported receiving high-quality merchandise at low prices.
  • Search Functionality: The ability to search clothing by size can be a time saver for customers.

Cons:

  • Customer Service Issues: Many customers have complained about poor customer service, including long wait times and unresponsive support.
  • Shipping Delays: Shipping times are often longer than expected, with some customers waiting up to three weeks for their orders.
  • Quality Concerns: Some items have been described as looking like costume jewelry or not fitting properly.
  • Credit Card and Tracking Number Problems: Some customers have experienced issues with their credit cards and tracking numbers.
  • Mixed Reviews: Overall, HauteLook has a low rating of 2.0 stars from 367 reviews, indicating general dissatisfaction among customers.

HauteLook Coupon & Discount Codes

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HauteLook Customer Reviews (3)

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Emidio Russo
Emidio Russo
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Feb 7, 2023
William Vega
William Vega
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Feb 6, 2023
Carrie Sampson
Carrie Sampson
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Feb 5, 2023

HauteLook Customer’s Q&A

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HauteLook Features and Benefits

Hautelook.com is a members-only online retailer offering flash-sales and limited-time sale events. Here are some key features and benefits:

  • Wide range of products: Offers women's and men's fashion, jewelry and accessories, beauty products, kid's clothing and toys, and home décor.
  • Discounts: Provides discounts of 50 to 75 percent off retail prices.
  • Daily sale events: New sale events kick off every morning.
  • Easy to navigate: The site is user-friendly, making it easy for customers to find what they're looking for.
  • Mobile shopping: Allows customers to shop on their mobile device of choice and stay in the know with alerts.
  • Return policy: Offers an upgraded return policy and payment options as part of the Nordstrom family.
  • Secure shopping experience: Ensures a secure shopping experience for customers.

Remember, it's always important to read reviews and understand the policies of a website before making a purchase. Enjoy shopping on hautelook.com!

HauteLook Pricing

HauteLook offers discounts of 50 to 75 percent off retail prices with new sale events every morning. The specific pricing can vary by item and sale event, but generally, items are significantly discounted from their original retail prices. For example, during a recent sale, items were priced between $56.00 and $64.00, which is up to 60% off the comparable value.

About Hautelook.com Payment Method?

Hautelook.com, part of the Nordstrom family, offers multiple payment options. Customers can pay with a credit card, PayPal, and BillMeLater. It's important to note that while Pay After Delivery was offered and selected as a payment option on Hautelook.com, there have been instances where the payment was processed immediately instead of after two weeks. This seems to be because Hautelook is considered a "subscription service". Therefore, customers should be aware of this when choosing their payment method. If a customer chooses to return apparel and accessories for a refund or store credit, the return shipping is free if they choose store credit. However, if they choose cash, it will cost them $5.95.

HauteLook FAQs

FAQ

HauteLook Alternatives

Here are the top 10 alternatives to hautelook.com:

  1. Rue La La: Offers special entry to designer brands for less. New deals kick off daily.
  2. DressLily: A web-based hotspot for stylish attire and adornments for men and women.
  3. Zulily: An online discount store offering an array of items at slashed prices.
  4. Nordstrom Rack: The outlet version of Nordstrom. They sell brand name apparel, shoes, accessories and even home goods.
  5. Amazon: An online shopping website with a massive selection of items.
  6. eBay: An auction website where you can buy and sell a variety of items.
  7. OfferUp: The largest mobile marketplace for local buyers and sellers.
  8. Zappos: Known for delivering WOW service with free shipping and returns.
  9. SHEIN: Known for its affordable and trendy clothing.
  10. Gilt: Offers top designer labels at up to 70% off retail.

Each of these sites offers a unique shopping experience with a variety of products and deals. They all have user-friendly interfaces and provide customer support. Remember to check out their policies before making a purchase. Happy shopping!

FAQ

How To Open A HauteLook Account?

To open an account on hautelook.com, follow these steps:

  1. Visit the hautelook.com website.
  2. Click on the "Sign In | Create Account" button.
  3. Enter your email to get started.
  4. Create a password and click "Next".
  5. Agree to the Privacy Policy and Terms & Conditions.
  6. Complete the registration process.

Remember, it's always important to create a strong password and keep your account information secure. Enjoy shopping on hautelook.com!

FAQ

Hautelook.com Return Policy?

Hautelook.com accepts returns on apparel, footwear, and all accessories within 21 days from the time your order is shipped. Items must have all original tags attached and will not be accepted if they have been worn, altered, or damaged. Certain categories are final sale only: Cosmetics & Beauty, Hosiery, Intimates and Men’s Personal Furnishings, Swimwear, Vintage, Home Goods, and any “blowout” events marked as final sale. Returns in the US are eligible for HauteLook credit or a refund to your original form of payment. If you choose HauteLook credit, return shipping’s on them. If you prefer a refund, return shipping is just $5.95, automatically deducted from your refund ($10.95 return shipping from Canada.)

As for the shipping policy, your purchase won’t ship until, most likely, a few days after the sale event ends. If you choose store credit, return shipping is free. If you choose cash, it’ll cost you $5.95. Please note that these policies may vary and it's always a good idea to check the latest information on their official website.

FAQ

About Hautelook.com Prices and Cost?

Hautelook.com is an online retailer that offers a variety of products including women's, men's, and kids' apparel and accessories, home offerings, beauty products, and getaways. The site is known for its daily flash sales, which begin at 8 a.m. Pacific Time. These sales offer up to 75% off on items from big fashion, beauty, and home brands. Hautelook.com is part of the Nordstrom family, which provides perks such as an upgraded return policy and various payment options. Customers can pay with a credit card, PayPal, and BillMeLater. If customers choose to return apparel and accessories for a refund or store credit, the return shipping is free if they choose store credit. However, if they choose cash, the return shipping will cost $5.95. Hautelook.com also offers a membership program called Sole Society, which provides a personalized selection of designer shoes for under $50. Hautelook members get $10 off their first purchase. It's important to note that purchases won't ship until a few days after the sale event ends. Sale events typically last two days and prices will not change during that time. If an item is on "hold", it means the item is in another shopper's cart but hasn't been purchased. If the shopper doesn't buy it within 15 minutes, it's back on sale.

FAQ

About Hautelook.com Popular Products and Services?

Hautelook.com is a members-only online retailer that offers flash-sales and limited-time sale events. It provides a variety of products and services across different categories. The popular categories include women's and men's fashion, jewelry and accessories, beauty products, kid's clothing and toys, and home décor. The website is easy to navigate and it takes less than a minute to sign up. Sale events begin every single day at 8 a.m. Pacific. Hautelook stands out from many other retailers in how easy they make it for you to shop. You can narrow your search by size, style, and price. You can also shop on your mobile device of choice and stay in the know with alerts. Hautelook is actually part of the Nordstrom family, which offers perks for shoppers because of the upgraded return policy and payment options. You can pay with a credit card, PayPal, and BillMeLater. You can return apparel and accessories for a refund or store credit. If you choose store credit, return shipping is free. If you choose cash, it’ll cost you $5.95. If you love Hautelook and love shoes, you must join Sole Society, which brings you a personalized selection of designer shoes for under $50. There’s no obligation to buy and you get free shipping on your purchase. HauteLook members get $10 off their first purchase. Remember that your purchase won’t ship until, most likely, a few days after the sale event ends. Sales typically last two days and prices will not change during that time. One more thing: you may be confused about what HauteLook means by “hold” items. This means the item is in another shopper’s cart, but hasn’t been purchased. If the shopper doesn’t buy it within 15 minutes, it’s back on sale.

FAQ

How do I return items on Hautelook.com?

To return items on Hautelook.com, use one of the convenient options to return any item purchased at Nordstrom Rack or Nordstromrack.com. For faster service, visit a Nordstrom Rack store to make your return. Bring your invoice and eligible item(s) to a U.S. Nordstrom Rack store or U.S. Nordstrom store near you. Alternatively, send by mail (online orders only): Ship your items with a prepaid return label.

Hautelook gladly accepts returns on apparel, footwear, and all accessories (bags, sunglasses, leather goods, jewelry and watches) within 21 days from the time your order is shipped. Items must have all original tags attached and will not be accepted if they have been worn, altered, or damaged. Handbags must be returned in the original packaging, including dust bags when applicable.

However, Hautelook does not accept returns from the following categories, which are final sale only: Cosmetics & Beauty, Hosiery, Intimates and Men’s Personal Furnishings, Swimwear, Vintage, Home Goods, and any “blowout” events marked as final sale.

Returns in the US are eligible for HauteLook credit or a refund to your original form of payment. If you choose HauteLook credit, return shipping’s on us. If you prefer a refund, return shipping is just $5.95, automatically deducted from your refund ($10.95 return shipping from Canada.)

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